Personal Data Protection Policy

We collect personal data when you register on our site or interact with our services. This data includes:

- First name
- Last name
- Email address
- Phone number

We also collect technical data automatically transmitted by your browser, such as:

- IP address
- Browser type
- Operating system
- Pages viewed and queries made
- Date and time of visits

The data collected is processed for the following purposes, based on your explicit consent, the performance of a contract, our legal obligations, or our legitimate interest:

- Personalizing your user experience
- Providing and improving our content, services, and website
- Responding to your contact or support requests
- Sending you marketing communications (if you have consented)
- Organizing surveys, contests, or promotional events
- Complying with our legal and regulatory obligations

Your data is neither sold nor rented to third parties. However, it may be shared with technical service providers involved in the execution of services, only to the extent necessary and subject to contractual confidentiality and security guarantees.

We may also disclose your data if required by law or in response to legitimate requests from authorities (e.g., fraud prevention, security threats, etc.).

Your data is retained for as long as necessary to fulfill the purposes described above, unless:

- A longer retention period is authorized or required by law.
- You exercise your right to delete or withdraw consent, as applicable.

Indicative retention periods:

- Customer management data: 3 years after the last contact
- Technical data (logs, cookies): 13 months maximum

We implement appropriate technical and organizational measures to ensure the security and confidentiality of your data (restricted access, firewalls, encryption, etc.). Only authorized individuals bound by confidentiality obligations can access your data within the scope of their duties.

Our site uses cookies and similar technologies to improve your experience, analyze audience traffic, and offer content tailored to your interests.

On your first visit, a banner will inform you about the use of cookies and allow you to accept, refuse, or customize your consent.

In accordance with the GDPR, you have the following rights:

- Right of access to your personal data
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw your consent at any time

To exercise your rights, please contact us at the following address: contact@motilde.com

In case of a dispute, you may file a complaint with the CNIL (www.cnil.fr).

If you have given us your consent, we may send you information about our news, services, or products. You can unsubscribe at any time by clicking the unsubscribe link provided in our emails.

By using our site and services, you confirm that you have read and understood this privacy policy and agree to the processing of your personal data as described.